Contact Us

We're here to help! Whether you have a question about your order, need skincare recommendations, or require assistance with our products, our team is happy to assist you.

Customer Support

For all inquiries, please reach out to us using the contact details below:

Email: support@theseoulglow.shop

Business Hours:

  • Monday – Saturday: 10:00 AM – 7:00 PM

  • Sunday: Closed

We aim to respond to all emails within 24–48 business hours.

Order Support

If you're contacting us about an existing order, please include:

  • Your Order Number

  • Full Name

  • Email Address used for the order

  • A brief description of your inquiry

This helps us assist you as quickly as possible.

Frequently Asked Questions

Before reaching out, you may find the answer you're looking for in our:

  • Shipping Policy

  • Return & Refund Policy

  • Exchange Policy

  • Privacy Policy

Business Inquiries

For partnerships, collaborations, or wholesale opportunities, please contact:

Email: support@theseoulglow.shop

We're Here for You

At The Seoul Glow, your satisfaction is our priority. Whether you're starting your skincare journey or looking for expert advice, we're committed to providing exceptional customer service every step of the way.

We look forward to hearing from you!